1+ day, 12+ min ago   (1582+ words) LONDON- British Airways (BA) has reportedly used an internal Corporate Individual Value (CIV) score to rank customers beyond their published loyalty status. Passengers often wonder how much information British Airways frontline employees can see about them, including their travel history, loyalty…...

4+ day, 20+ hour ago   (380+ words) FORT WORTH- American Airlines (AA), based in Fort Worth, Texas, wants to become the premier global airline based in the US. Dallas Fort Worth International Airport (DFW) remains American Airlines’ largest hub as the carrier increases its focus on premium…...

5+ day, 10+ hour ago   (500+ words) HONG KONG- Cathay Pacific (CX) is expanding trials of an artificial intelligence system developed with Google that could help aircraft avoid creating climate-warming contrails. The Hong Kong-based carrier is using the technology to identify atmospheric conditions where persistent contrails are likely…...

5+ day, 21+ hour ago   (1047+ words) FORT WORTH- American Airlines (AA) is retiring its separate Flagship First cabin on Boeing 777-300ER aircraft and premium transcontinental routes. New York JFK and Buenos Aires (EZE) were the endpoints of the first commercial flight of American’s newly retrofitted 777-300ER on September…...

1+ week, 1+ day ago   (1148+ words) FORT WORTH- American Airlines (AA) is nearing a decision on a new widebody aircraft order of up to 65 jets to replace its aging Boeing 777-200ER fleet. The aircraft are expected to arrive during the 2030s, with Boeing and Airbus both still in…...

1+ week, 1+ day ago   (516+ words) FORT WORTH, TEXAS- American Airlines (AA), headquartered in Fort Worth, Texas, is looking to strengthen its strategy as it works to close the performance gap with Delta Air Lines and United Airlines. Nat Pieper, American Airlines’ Chief Commercial Officer, has…...

1+ week, 2+ day ago   (434+ words) BALTIMORE- An American Airlines (AA) passenger was arrested after an alleged midair disturbance forced the aircraft to divert to Baltimore/Washington International Thurgood Marshall Airport (BWI) on September 3. The 67-year-old man was restrained with duct tape and zip ties before…...

1+ week, 4+ day ago   (1473+ words) FORT WORTH- American Airlines (AA) flight attendants are warning that increased Immigration and Customs Enforcement (ICE) activity at US airports is creating safety concerns for crews and passengers. The concerns follow reported detention incidents involving travelers and airline employees at…...

1+ week, 5+ day ago   (627+ words) DALLAS- Southwest Airlines (WN) is preparing to launch its first-ever airport lounge network, expanding its customer experience beyond the aircraft and into major airports. The airline is partnering with Chase to develop premium lounges that combine Southwest hospitality with features…...

1+ week, 5+ day ago   (1005+ words) American Airlines (AA) remains one of the world’s largest airlines, with a vast domestic network in the United States and an extensive international operation across Europe, Latin America, the Caribbean and the Pacific. The airline is continuing a broad commercial…...